Terms of Service

The service

Harkwire (“the service”) converts email newsletters into private podcast episodes. By creating an account, you agree to these terms.

Eligibility

You must be at least 18 years old and have a Google account to use this service. If we learn that an account belongs to someone under 18, we will close it and delete its data.

Your account

You are responsible for maintaining the security of your Google account and for all activity that occurs under your Harkwire account. You must not share your private podcast feed URL with others (it is for your personal use only).

How content reaches us

You choose which newsletters to include either by selecting them from our public directory (we fetch them via RSS) or by subscribing them to a unique forwarding address we issue you. We never request access to your email account, and we only ever process messages you explicitly route to us.

Acting on your behalf

When you ask us to subscribe to a newsletter from the directory, you authorize us to submit your forwarding address to that newsletter’s signup form on your behalf. You can remove any newsletter from your dashboard at any time.

Subscription and billing

The service is billed through Stripe on three plans: Starter at $4.99 USD per month (up to 5 newsletters), Unlimited at $9.99 USD per month (unlimited newsletters), and Pro at $39.99 USD per month (unlimited newsletters, Deep Dive episodes, watchlist, archive search, and on-demand episodes). New accounts include a 7-day free trial on any plan. Subscriptions renew automatically each month until you cancel. If you do not cancel before your trial ends, the plan price is charged to your card on the day the trial ends and every month after that. Existing subscribers keep the price they signed up at even if list prices change later. You can cancel at any time from the billing page or Stripe Customer Portal. Your access continues until the end of the current billing period. No refunds are issued for partial months.

Content and intellectual property

The podcast episodes generated by the service are AI-produced summaries of content you have subscribed to. You may use these episodes for personal consumption only. The original newsletter content belongs to its respective authors and publishers.

Copyright complaints

We respect copyright and respond to notices of claimed infringement under the US Digital Millennium Copyright Act (DMCA) and similar laws. Our designated agent for these notices is: Copyright Agent, Black Amber Consulting Ltd., 30 Amber Road, 439874 Singapore, [email protected].

A notice must include: your physical or electronic signature; the copyrighted work you say is infringed; the material you say infringes it, with enough detail for us to find it; your name, address, telephone number and email; a statement that you believe in good faith that the use is not authorized by the copyright owner, its agent or the law; and a statement that the notice is accurate and, under penalty of perjury, that you are the owner or are authorized to act for the owner.

When we receive a valid notice, we remove or disable access to the material and tell the affected user. If your material was removed and you believe that was a mistake, you can send a counter-notice to the same agent. It must include your signature; the material that was removed and where it appeared; a statement under penalty of perjury that you believe in good faith it was removed by mistake or misidentification; and your name, address and telephone number, with your consent to the jurisdiction of the federal district court for your address (or, if you are outside the United States, any judicial district in which we may be found) and to accept service from the person who sent the notice. We forward counter-notices to the complainant and restore the material 10 to 14 business days later, unless the complainant tells us they have filed a court action.

We close the accounts of users who repeatedly infringe copyright.

Acceptable use

You agree not to:

• Redistribute or publish your podcast episodes publicly
• Use the service to process emails that are not newsletters
• Attempt to circumvent rate limits or abuse the service
• Use automated tools to scrape or bulk-download episodes

Service availability

We aim for daily episode generation but do not guarantee uptime or delivery timing. The service depends on third-party services (publishers’ RSS feeds, inbound email routing, AI providers, TTS providers) that may experience outages beyond our control. We will make reasonable efforts to notify you of extended disruptions.

Limitation of liability

The service is provided “as is” without warranty of any kind. We are not liable for missed episodes, inaccurate summaries, service interruptions, or any damages arising from the use of or inability to use the service. Our total liability is limited to the amount you have paid us in the preceding 12 months.

Account termination

We may suspend or terminate your account if you violate these terms. You may delete your account at any time from the billing page, which permanently removes all your data.

Changes to terms

We may update these terms from time to time. Material changes will be communicated via email or a notice in the app. Continued use of the service after changes constitutes acceptance.

Contact

Harkwire is operated by Black Amber Consulting Ltd., 30 Amber Road, 439874 Singapore. Questions? Email [email protected].